Beware of impersonation phone calls claiming to be banks
Anonymous | 02 Jul 2024
Phishing Scam
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Impersonation Scam
I received an automated call from "DBS" asking to authorise a transaction I didn't make. Worried, I pressed a number to speak with their "bank staff," who claimed my credit card was used for an online payment (I don't have a DBS credit card). He said I was a victim of identity fraud and connected me to "Inspector Wong" from SPF. Wong claimed a card was applied for in my name and an account opened with ICBC used for money laundering. He threatened detention and freezing my accounts but offered a "Priority Financial Inspection" (PFI) to avoid this, warning not to tell anyone.
They sent a convincing letter with an SPF letterhead, asking me to consolidate my money into one account and transfer it to a "security account" set up by MAS. They maintained their ruse through WhatsApp, including a video call showing a uniformed officer and regular roll calls. Realising it was a scam, I contacted the real DBS directly and reported it to the scam hotline. Thankfully, I didn't lose any money.
Do remember that banks don't use robocalls for such alerts, and police don't engage via social media. When in doubt, hang up and contact the institution directly.
They sent a convincing letter with an SPF letterhead, asking me to consolidate my money into one account and transfer it to a "security account" set up by MAS. They maintained their ruse through WhatsApp, including a video call showing a uniformed officer and regular roll calls. Realising it was a scam, I contacted the real DBS directly and reported it to the scam hotline. Thankfully, I didn't lose any money.
Do remember that banks don't use robocalls for such alerts, and police don't engage via social media. When in doubt, hang up and contact the institution directly.