Impersonation Scam

WHAT IS AN Impersonation Scam?

There are several variations of this scam. One involves a phone call from someone purporting to be a government official, such as a police officer, immigration officer or court official.

In another variation, the caller might claim to be an employee or representative of a Chinese bank or courier company. The caller might claim that your identity was used to send parcels containing fake passports or weapons, or to apply for overseas credit cards. They then refer you to another caller claiming to be a Chinese official, who will ask — or even threaten — you to give them personal information such as your passport or bank account number, internet banking credentials or One-Time Password (OTP).

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OF CASES REPORTED
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$

WORTH OF MONEY LOST
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  • Unsolicited calls, especially robocalls, from people claiming to be officials, staff of courier companies, banks or telcos, that ask you for money or personal information. Know that no government agency would request for personal and banking details or fund transfer over the phone, through robocalls or
  • Do not heed the caller's instructions. Note that scammers may threaten or tell you not to talk to anyone about your situation in order to deter you from verifying if it is a scam.
  • Do not give bank details, credit card numbers, OTP

What to look out for

  • Unsolicited calls, especially robocalls, from people claiming to be officials, staff of courier companies, banks or telcos, that ask you for money or personal information. Know that no government agency would request for personal and banking details or fund transfer over the phone, through robocalls or

How to protect yourself

  • Do not heed the caller's instructions. Note that scammers may threaten or tell you not to talk to anyone about your situation in order to deter you from verifying if it is a scam.
  • Do not give bank details, credit card numbers, OTP

RELATED SCAM STORIES

Showing 6 of 786 Stories
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17 Jan 2019

I gave my name to "scammer" by mistake

So, "DHL" called but I guess I was blur as I didn't recognise it was a scam at first. . . Even after they spoke in Chinese!!! I asked for an English officer but they said very nicely that they were unable…...

15 Jan 2019

DHL Impersonation Scam yet again!

I've been receiving several calls from an automated “DHL” service, claiming that I have an uncollected parcel. I dialled 9 to speak to the operator, who obviously is from mainland China.  Sometimes, I…...

14 Jan 2019

DHL Impersonation scam is back! Be Wary!

It happened today. I received a call and was directed to press 9 to check my DHL delivery. After I pressed 9, a Chinese guy asked my name and said that my parcel that I mailed out on 11/1/19 was been…...

10 Jan 2019

Scammer claimed to be from DHL (2)

I received a call around noon on 10 Jan 2019. Automated voice message asked me to press "9". Then a man who could only speak Chinese answered the call and asked who i was. Identified himself as staff…...

09 Jan 2019

I received ​an automatic call to me told me (in Chinese) that my emergent delivery failed

An automatic call to me told me (in Chinese) that my emergent delivery failed, and click 0 to talk to staff. She first asked my name and i told them (the only information disclosed so far). she THEN TOLD…...

31 Dec 2018

I received voice call to alert me that I have an undelivered parcel still pending

Received voice call 2nd time to alert me that I have an undelIvered parcel still pending. 1st voice call was Received 2 weeks ago and I choose to ignore it,. today 2nd time received and decided to call…...

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