Software Update Scam

WHAT IS A Software Update Scam?

Victims receive a call from someone claiming that their computer is in need of a security or software upgrade. To get the upgrade, victims must give their software user account ID and password to the caller. Sometimes, victims are asked to type several commands onto their computer, after which their computer system falls under someone else’s control. Alternatively, victims might be asked to purchase additional software online. When they do, the scammers take their credit card or bank account details for their own fraudulent use.

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OF CASES REPORTED
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$

WORTH OF MONEY LOST
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  • Anyone who calls you with news intended to make you feel vulnerable, such as the security of your computer
  • Cold calls that lead to the caller asking for payment to perform a "software upgrade"
  • Ignore such calls and never follow the caller's instructions to install software or type commands onto your computer
  • Never divulge personal info such as bank account details or credit card numbers to callers

What to look out for

  • Anyone who calls you with news intended to make you feel vulnerable, such as the security of your computer
  • Cold calls that lead to the caller asking for payment to perform a "software upgrade"

How to protect yourself

  • Ignore such calls and never follow the caller's instructions to install software or type commands onto your computer
  • Never divulge personal info such as bank account details or credit card numbers to callers

RELATED SCAM STORIES

Showing 6 of 16 Stories
Showing 6 of 30 Stories
31 Jan 2020

I received 2 unsolicited calls about Windows update

I received 2 calls recently about os update from windows 7 to windows 10. Both calls received between 8-9pm, One was on saturday night. Both callers said they were from microsoft and were here to help…...

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25 Sep 2019

Scammer spoofed Alexandra Hospital's number

I received a call this morning on my 'private' handphone number (NUMBER WHICH IS ONLY KNOWN TO A FEW CLOSE RELATIVES AND NO ONE ELSE). Being skeptical, I googled the number and saw it was from Alexandra…...

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female caller with an Indian accent called to inform that they are from starhub and they have detected people illegally using my home connection. my ISP is not starhub. In any case, i "followed" their…...

15 Sep 2019

Scammer hung up when I offered to call the police

He contacted me on friday (13/9/19) saying that my siNgtel Home wifi is having some proBlem. (Best part was i am not using singtel). He told me to check how many lights were on, on the wifi router. He…...

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