I received an automated voice call yesterday and today from "OCBC Bank" to return call to them

Martin Chung | 25 Oct 2018

Phishing Scam
I received an automated voice call yesterday and today from "OCBC Bank" to return call to them. The caller ID number showed +6565974416 and voice message asked to return call to OCBC at +6563199753. It was not a usual type call from a bank and the number differs from the bank's main telephone number. I called 63199753 and got an automated answering system that answered with "OCBC Bank...." which is different from the genuine OCBC main line number at 6363 3333. I called the caller ID number and got a male chinese person answer call saying "this is OCBC Bank" and he asked for my NRIC number which I declined as I cannot verify that it is OCBC Bank. He said he cannot proceed further and that I should contact OCBC Customer Service, which is strange, is he not customer service or officer of the bank to assist? Thereafter, he hurried with some words and hung up. Fairly well set up and suspicious, otherwise its just very bad customer service. Yesterday, I called the genuine main line and spoke with a customer service officer and asked anything that the bank needed to speak to me about and said he has no information on that. I gave him details of the suspected fraudulent call and he said he will check and come back to me. No return call yet. As I have not lost any money, personal information, and anything else except my time and annoyance, I will not be filing a police report for the time being. Too many of these going around and this is a good platform to share so that others will not fall prey.