Scammer claimed to be a "Starhub" staff who wanted to help me resolve internet issues

Anonymous | 16 Sep 2020

Phishing Scam Impersonation Scam
I got a phone call (from Australia, but most probably a hacking center from India, considering their accent) and they asked me to do the following steps, despite I was doubtful and was insisting that i need to check with my supplier Starhub first:

<netstat> was showing 7 hackers

<win> <r> to download then open : by this action, I actually gave them access to my desktop, despite they said it was a robot cleaning my 7 hackers . when he asked me to login into my email then i said i will stop his call and check with my starhub: at that moment he started going to my pictures folder; I disconnected the wifi and called starhub who confirmed that the call I received was a scam.

They called again but i did not answer.