Not all online sellers are genuine
Anonymous | 15 Mar 2024
Online Purchase Scam
This is a scam case involving a Carousell user known as drewK with the phone number 96472???. He deceived me into depositing $2,300 into his PayNow account for the purchase of a Samsung 65QB85C Neo QLED TV, which was supposed to include free delivery, a fixed mount, cabling, and a 3-year warranty from Samsung.
The interaction began on 17 February 2024 when I contacted him on Carousell. He had a verified account with good reviews and ratings, appearing trustworthy. After multiple conversations and clarifications, we agreed on a price of $2,300, considering it was for an event and would be sold as a display unit afterward, which seemed like a better deal than Best Denki Paya Lebar's price of $2,700. Delivery was scheduled for 27th February, aligned with my moving date, as agreed by Andrew.
However, on 26 February, when I inquired about the delivery time, Andrew claimed delays due to the event starting late. He continually provided vague answers and tried to postpone delivery to the following week. On 3rd March, he provided two timeslots for delivery on 6th March, but on 5th March, he cited further delays without providing a definite date.
Since I had to travel on 7 March, we agreed on delivery from 15 March onwards. However, on 11 March, I discovered his Carousell account was restricted due to an unresolved transaction. He claimed his bank account was under investigation and promised assistance in resolving the issue. Despite continuous follow-ups, there has been no progress as of 15 March.
The interaction began on 17 February 2024 when I contacted him on Carousell. He had a verified account with good reviews and ratings, appearing trustworthy. After multiple conversations and clarifications, we agreed on a price of $2,300, considering it was for an event and would be sold as a display unit afterward, which seemed like a better deal than Best Denki Paya Lebar's price of $2,700. Delivery was scheduled for 27th February, aligned with my moving date, as agreed by Andrew.
However, on 26 February, when I inquired about the delivery time, Andrew claimed delays due to the event starting late. He continually provided vague answers and tried to postpone delivery to the following week. On 3rd March, he provided two timeslots for delivery on 6th March, but on 5th March, he cited further delays without providing a definite date.
Since I had to travel on 7 March, we agreed on delivery from 15 March onwards. However, on 11 March, I discovered his Carousell account was restricted due to an unresolved transaction. He claimed his bank account was under investigation and promised assistance in resolving the issue. Despite continuous follow-ups, there has been no progress as of 15 March.
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