Beware of scammer! once you pick up a "DBS" automated message be played and then they will prompt you to press '3' to know why your acc has issues. Then a guy, with a strong Chinese accent asked for my name and details. I told the guy that I  worked at dbs and i want his agent code, gave me 5768888, and said his name is he wen yi. scolded him real good over the phone because of how many people were scammed especially old folks and hung up on the scammer. they called me 3 times this week alone. beware of this kind of scammers! DBS will not use automated to call you! most dbs calls using english not speak in Mandarin also unless you request! please know the difference!