Beware of phishing emails offering refunds

Anonymous | 04 May 2024

Phishing Scam Impersonation Scam
I received the following phishing email:

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Subject: Duplicate Payment of May 2024 Invoice

Dear XXXXXX@yahoo.com,

We regret to inform you that there has been an inadvertent duplication in the payment of your recent invoice. Your invoice numbered 916565110 has been processed twice, resulting in an overpayment of 187.49 SGD.

We kindly request you to initiate a refund process by following the steps below:

    Invoice Number: 916565110
    Refund Amount: 187.49 SGD

To request a refund, please visit our official website at [replace this with the official website of the company] and navigate to the designated refund section.

Please note that if this issue is not rectified within the next 24 hours, the refund may be delayed.

Thank you for your prompt attention to this matter.

Sincerely,
MySingtel-App Billing Department

© 2024 - MySingtel-App All rights reserved

PS: We value your feedback! Kindly spare a moment to participate in our survey below. Your input is greatly appreciated.

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After clicking on the provided link, I was prompted to enter my card details, including the card number, expiration date, and CCV. However, upon refreshing the page, I encountered an error message stating that the site could not be reached. Suspecting foul play, I double-checked the email sender and confirmed that it was not from Singtel. Immediately, I contacted my bank to block and replace my card.

Given this experience, I believe that refund scams may become more prevalent in the near future.