Phishing Scam

Phishing Scam

As of December 2022

7097

victims

Have fallen prey to scammers

S$16.5

million

Total amount lost to scammers

WHAT IS A PHISHING SCAM?

You receive a call, text or email soliciting personal information in order to claim a prize, secure your online accounts or to help investigate fraudulent transactions.

Fake websites are created to look identical to the official sites of organisations or banks, but with a slightly different web address. If you input your personal details, PINs or OTPs in these fake websites, your information and money are at risk of being stolen by criminals.

Look out for these scam signs

How to stay safe

Be careful when picking up numbers like this, especially if you are not expecting any overseas calls.
Do not disclose personal particulars, banking and credit card details to anyone without verification. Never share your OTPs with anyone.

No government agencies will ask you for your personal details or bank transfers over the phone or through robocalls (automated voice machines).
Hang up immediately if the caller cannot identify themselves properly. Always verify the authenticity of the information or request through official websites, apps, email or call the company's hotline.
Do not click on URLs in unsolicited emails and text messages.

Always type the organisation's official web address into your web browser to ensure that you are at the official website.

Access your account through the official company's website or app.
Do not share sensitive and personal information without verification. Never share confidential information such as OTPs or passwords with anyone.

If in doubt, speak to someone you trust to seek a second opinion.
If available, turn on the two-factor authentication (2FA) for your online accounts for an additional layer of security.
Turn on transaction alerts for your bank accounts and credit cards.

Phishing Scam: Real Stories

16 Apr 2024 | Phishing Scam

Beware of phone calls attempting to impersonate "ICA"

I received a random call from an unknown Singapore number, which displayed as (919668??). The caller claimed to be from the "ICA" (Immigration and Checkpoints Authority), stating, 'This is an important…...

09 Apr 2024 | Phishing Scam

Beware of phone impersonation scams

Received an unknown phone call from 848314? Answered the call to an automated voice stating that a charge of a few thousand dollars has been made on your UOB credit card ending in XXXX. Following that,…...

28 Mar 2024 | Phishing Scam

Beware of Impersonation phone calls

Received a pre-recorded voice message purportedly from UOB regarding a credit card transaction of a few thousand dollars. To speak to a Customer Service Officer (CSO), I was instructed to press 2. The…...

GET SCAM-RELATED ADVICE: CALL 1800-722-6688 (Mon-Fri 9am-5pm, excl. PH)
GET SCAM-RELATED ADVICE:
CALL 1800-722-6688
(Mon-Fri 9am-5pm, excl. PH)
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