On 13rd of October Tenerife South I was lied by an employee called Maria Jose that I cannot pay the car deposit by debit card(my credit card had expired 2 month before and I hadn't noticed)

Nyko Iekov | 30 Oct 2018

Car Rental Scam
On 13rd of October Tenerife South I was lied by an employee called Maria Jose that I cannot pay the car deposit by debit card(my credit card had expired 2 month before and I hadn't noticed). The only way to have the car according to her was to pay for their full insurance. I had already bought insurance online and I had previously paid car deposit by debit card at another car rental company(they charge you and then refund it) and I certainly didn’t want to pay extra 140 Euro for second insurance (which I bought for 20 Euro online). I tried to argue but the attitude on the other side was like: “NO, you can’t. Tell me what you want to do”. I asked her twice if she was sure it cannot be done by Debit card – she said “Yes, I am” (I have a witness to confirm). Since there was a queue of people and she wasn’t going to give me the car I paid for this shockingly expensive insurance.

https://www.youtube.com/watch?v=8I6nPXtaPGQ