I purchased kids surgical mask on Ninelif?.sg on 30/1 and payment has been made on the spot via Paypal. Order confirmation received. I just noticed that the merchant name on Paypal record is Headrus? Ventures Pvt Ltd. I followed up with the status on 4/2 and received reply from Sonali (Ninelif? UK) mentioned the product has been procured. She assured me will deliver it to me when it arrives Singapore. On 12/2, nothing has been received. I emailed them again to follow up on the status. Besides, I have also called to Ninelif? SG for many times but it went to voice mail. I even called to Ninelif? UK, but no one was picking up the calls. Till date, I have not heard from them and nothing has been received. I'm sure I had been scammed.

Editor's Note: Masks and hand sanitizers are in high demand. Please be wary when buying these items online. Avoid advance payments or use platforms that offer escrow services to prevent getting scammed, and do research on the company or seller before transacting with them.