Telecos don't call their customers to inform them of issues with their internet

Anonymous | 07 Aug 2020

Phishing Scam Impersonation Scam
Caller had a strong an indian national, claimed that he was calling from singtel technical dept. explaining the reason why he called. Saying that my home internet got hacked into and wanted to get more information from me. I immediately felt not right and told him that i dont use singtel broadband or internet. getting impatient, he then told me it's not about singtel line etc, trying to make me listen. As his tone is getting fiercer, i immediately cut him off and shut off the line.

Then, I went to call Singtel to verify if the phone number belongs to their technical dept. Singtel assured and confirmed with me that their technical dept dont do personal calls to customers unless they requested to be called back after logging in an issue.