Impersonation scams have been around for many years, however no matter what persona the scammers choose to use, there are some useful tips you can acquire to prevent yourself from falling victim to them.

TIP 1: IGNORE CALLS MADE OUT VIA IVR

If a legitimate agency wants to get in touch with you, especially one with urgent matters like in the case of the Police Impersonation Scam, they will not resort to calling you via an automated message system. There’s an obvious lack of sincerity in that, don’t you think?

TIP 2:  GUARD YOU PERSONAL INFO LIKE YOUR ‘PRECIOUS’!

Your personal information is as valuable as money, so guard it! Divulging a little like your full name, address or even birth date might enable scammers to steal your identity! Revealing of personal info on social media sites is a big no-no as well. When it comes to your bank details, absolutely (die, die) refrain from sharing it.

TIP 3: ALWAYS VERIFY

If you receive an unsolicited call that is requesting for your personal information, tell the caller you will call back. Search for the organisation’s number or website online and verify the authenticity of the call. Technology makes it easy for our virtual accounts to be hacked, there’s always a possibility that hackers have taken over someone’s account. If you receive a request from a friend on Facebook or other social media sites, call to verify if he/she has made that request.

TIP 4: REFUSE TO SHARE YOUR PASSWORDS

Sharing of passwords, including OTP is truly forbidden. Giving your password to a stranger is like entrusting your house keys into his hands, hoping that he will not rob you! When an unknown person approaches you for sensitive information as such, say ‘NO’ to them regardless the situation.

TIP 5: LEARN THE TRICKS OF THEIR TRADE

Scammers will use all kinds of tricks on you, even playing with your emotions. In the Police Impersonation Scam, they deploy scare tactics to pressure you into giving money. Be wary, they will not hesitate to threaten you with legal repercussions, yell at you to get what they want- MONEY. Simply IGNORE them, end the conversation. If you’re pressed to act on the matter, you have every right to request for an official document for verification purposes.

 TIP 6: SEEK HELP WHEN IN DOUBT

When doubtful, always seek help or advice. If you encounter someone who tells you not to share your predicament with anyone, something is wrong. Scammers tend to isolate their victims so they can better control and manipulate them into doing their bidding. If in need of help, call the Anti-Scam Helpline at 1800-722-6688 for advice. If the line is busy, email us at hotline@ncpc.org.sg

Being able to identify a scam is critical to prevent being a victim of one. We need to take active steps to protect ourselves and our loved ones. 

Remember these three simple steps – DON’T PANIC. DON’T BELIEVE. DON’T GIVE.

You play an important role in our scam busting initiative. SHARE THIS POST with your loved ones and friend and save someone from being cheated!